Legal

Privacy Policy

How OpsCil collects, uses, stores, and protects your personal data when you use our website, platform, and services.

Last updated August 01, 2026

At OpsCil, LLC ("OpsCil," "We," "Us," or "Our"), we respect your privacy and are committed to protecting the personal data of our users, customer organizations, and website visitors. This Privacy Policy describes how we collect, use, store, share, and protect your information when you interact with us or use our services.

By accessing or using our website, platform, or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please do not access or use the Service.

Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website, landing pages, and web applications located at https://www.opscil.com.
  • Prospective and active B2B clients engaging with OpsCil for consulting services or software subscriptions.
  • Users, employees, and independent contractors who register for, log into, or utilize our capacity planning software and related support services (collectively, the "Service").

This Privacy Policy does not apply to third-party websites, mobile applications, or services linked from our Site or Service, which maintain their own independent privacy policies.

Information We Collect

We collect information directly from you, automatically through your use of the Service, and from third-party service providers.

Information You Provide to Us

  • Account & Profile Data: When you register for an account, we collect your name, work email address, company name, job title, password, and account credentials.
  • Customer & Operational Data: To deliver capacity planning features, we collect operational inputs submitted by you or your employer, including workload metrics, project assignments, team schedules, resource allocations, and internal reporting hierarchies.
  • Communications: When you contact customer support, request information, or communicate with us, we collect your contact details and the content of your inquiry.

Information Collected Automatically

  • Log & Technical Data: We automatically log information about your device and software, including your Internet Protocol (IP) address, browser type, operating system, system telemetry, access timestamps, and referring URLs.
  • Geographical & Location Data: We process general geographic location data derived from your IP address to enforce system security, prevent unauthorized access, and ensure compliance with U.S. trade sanctions and export control regulations.
  • Cookies & Tracking Technologies: We use essential cookies and session tokens to keep you authenticated, maintain workspace security, and analyze performance.

Information Received from Third Parties

  • Payment Processing Data: Subscription payments are processed directly by our PCI-compliant payment processor, Stripe, Inc. ("Stripe"). OpsCil does not collect, store, or process complete payment card numbers or banking credentials. Stripe collects and processes payment information according to Stripe's Privacy Policy. We receive transaction confirmations, subscription statuses, billing addresses, and the last four digits of payment cards from Stripe for account management.

How We Use Your Information

We process personal data for the following legitimate business purposes:

Service Delivery & Account Management

  • Hosting, operating, maintaining, and troubleshooting the Service.
  • Managing customer accounts, user authentication, and workspace permissions.
  • Seat & License Auditing: Monitoring user account rosters, account creation dates, user activity metrics, active and inactive account statuses, and seat allocations to verify active user counts, subscription plan compliance, seat limits, and billing tiers.
  • Support Staff Access: OpsCil support personnel and engineers will access workspace or customer data solely when necessary to maintain system operations, troubleshoot technical issues, provide customer support, or upon the explicit request of your account administrator.
  • Processing subscription billing, renewals, and invoice management through Stripe.

Internal Organizational Visibility

Operating reporting hierarchy features. Capacity inputs, workload metrics, and performance data submitted by individual users are visible to direct managers, department heads, and account administrators within their respective organizational account structure.

De-Identified & Aggregated Analytics

We process, de-identify, and aggregate operational metrics and software usage data. De-identified or aggregated data that cannot reasonably be used to identify any individual or company is not personal data. We use non-personally identifiable data for benchmarking, platform feature development, machine learning model enhancement, algorithm optimization, and industry analytics.

Compliance, Security, and Trade Sanctions Verification

Monitoring system integrity, preventing cyber threats, detecting fraudulent activity, and verifying that workspace access originates from permitted jurisdictions in compliance with U.S. trade sanctions, OFAC embargoes, and export control regulations.

How We Share and Disclose Information

We do not sell, rent, or trade personal data to third parties. We share information only under the following conditions:

Service Providers

We share personal data with trusted third-party vendors who perform services on our behalf, including:

  • Cloud Infrastructure & Hosting: Cloud infrastructure providers to securely host application databases and servers.
  • Payment Processing: Stripe, Inc. to handle billing and payment authentication.
  • Customer Support & Communication: Service management tools used to handle support tickets and transactional email notifications.

All service providers are bound by contractual obligations requiring them to maintain standard security practices and handle personal data solely in accordance with our instructions.

Your Employer / Organization

If you access the Service under an enterprise or corporate subscription, your employer or account administrator has the administrative authority to manage your workspace access, view capacity and workload metrics logged under your profile, and export reporting data.

Legal Obligations & Sanctions Enforcement

We may disclose personal data if required to do so by applicable law, court order, subpoena, or governmental inquiry, or if we reasonably believe disclosure is necessary to:

  • Comply with U.S. export control laws, OFAC sanctions requirements, or statutory obligations.
  • Protect the legal rights, property, or safety of OpsCil, our customers, or the public.
  • Enforce our Terms of Service or collect past-due balances.

Corporate Transfers

In the event of a merger, acquisition, corporate reorganization, asset sale, or bankruptcy, customer data may be transferred to the acquiring entity as part of standard business assets, subject to the recipient assuming the obligations under this Privacy Policy.

International Data Transfers

OpsCil is headquartered in the United States, and customer data is stored and processed on secure servers located within the United States. If you access or use the Service from outside the United States, please be aware that your personal data will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By accessing or using the Service, you acknowledge and agree to the transfer and processing of your information in the United States.

Data Retention and Workspace Deletion

  • Active Subscriptions: We retain personal data for as long as your account or organization maintains an active subscription to the Service.
  • Account Cancellation: Following subscription termination or cancellation, workspace data is archived for a limited period to allow account restoration upon request or to meet operational needs.
  • Data Deletion: OpsCil permanently deletes or de-identifies customer workspace data in accordance with our internal data lifecycle schedules, or upon formal written request from an authorized account administrator sent to info@opscil.com, unless retention is required by applicable legal, financial, or tax recordkeeping obligations.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or destruction. These measures may include standard encryption protocols, operational access controls, and secure hosting environments. However, no method of transmission over the Internet or electronic storage is completely secure. OpsCil cannot guarantee or warrant absolute security against all potential cyber threats, security breaches, or unauthorized third-party access.

Your Data Protection Rights

Depending on your jurisdiction (e.g., California or applicable state privacy laws), you may possess specific rights regarding your personal data:

  • Access & Portability: You may request copies of personal data held by OpsCil.
  • Rectification: You may request that we correct inaccurate or incomplete personal data.
  • Deletion ("Right to be Forgotten"): You may request the erasure of your personal data under certain conditions.
  • Object / Restrict Processing: You may object to or request restrictions on the processing of your personal data.
  • Non-Discrimination: OpsCil will not discriminate against you for exercising any of your statutory privacy rights.

To exercise any of these rights, please contact us at info@opscil.com. Note that if your account is managed by an organizational employer, we may direct your request to your employer's administrator for handling.

Children's Privacy

The Service is designed strictly for commercial B2B enterprise operations and is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take immediate steps to delete such information from our servers.

Changes to This Privacy Policy

OpsCil reserves the right to update or modify this Privacy Policy at any time. When updates are made, we will revise the "Last Updated" date at the top of this document and post the updated version at https://www.opscil.com/privacy-policy. Your continued use of the Service following any update constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

OpsCil, LLC
Attn: Privacy & Data Protection
16676 Northchase Dr.
Suite 410
Houston, Texas 77060
Email: info@opscil.com
Website: https://www.opscil.com

Questions about your data?

Reach our privacy team for access requests, corrections, or any concerns about how your information is handled.